Inside Sales Representative
About PowerWool Insulation
PowerWool Insulation is a leading manufacturer of premium stone wool insulation products serving the commercial and residential construction markets. With more than 10 years of supplying Western Canada with mineral wool, PowerWool has expanded into the United States with a growing distribution network and strategically located warehouses to support customers nationwide.
Our products provide exceptional fire resistance, thermal performance, sound control, moisture management and long-term durability. We partner with distributors, architects, contractors, builders and building owners to deliver high-performance insulation solutions for today’s most demanding construction projects.
At PowerWool, we’re building more than market share — we’re building careers. We invest in our people through training, mentorship and advancement opportunities, creating an environment where motivated individuals can achieve exceptional income and professional growth.
Position summary
The Inside Sales Representative supports and grows sales by building strong customer relationships, responding to customer needs, preparing quotes and processing orders. You’ll work directly with the Director of Sales & Business Development to support customers and grow PowerWool’s business across the East Coast.
This is an entry-level inside sales opportunity designed for highly motivated individuals who enjoy talking with customers, solving problems, staying organized and learning a growing industry. No previous sales or insulation experience is required, though either is a strong asset. You’ll receive full product training and the opportunity to grow into expanded sales and business development responsibilities.
What you'll do
- Develop and maintain strong relationships with distributors, contractors, builders and other customers
- Make outbound calls and follow up with prospective and existing customers to generate sales opportunities
- Communicate with customers by phone and email to understand their needs and provide solutions
- Prepare and send accurate quotes, pricing, product information and other sales materials
- Enter and process customer orders accurately, and coordinate order details through fulfillment
- Work directly with the Director of Sales & Business Development on customer opportunities, quotes, orders and follow-up
- Maintain accurate customer, quote and opportunity information in CRM and other systems
- Follow up on quotes and open opportunities to move business forward
- Coordinate samples, literature, product information and other customer requests
- Support monthly and annual sales objectives through consistent customer communication and follow-up
- Work with local freight carriers to ensure order fulfillment
Who we're looking for
You don’t need years of experience — we’re looking for attitude over résumé. We can teach you the products and the industry; we need someone dependable, organized, confident on the phone and willing to learn. Ideal candidates have:
- Computer proficiency and comfort learning new software, including AI tools
- Sales or customer service experience (helpful, but not required)
- Strong verbal, written and phone communication skills
- A self-motivated, positive and driven personality
- The ability to work independently in a remote environment
- Excellent organization, follow-up and time management
- Comfort spending most of the workday communicating with customers by phone and email
- A professional, dependable approach to working in a small, fast-growing team
What success looks like
- Build strong relationships with key distributors and customers
- Develop a deep understanding of PowerWool products and the mineral wool insulation market
- Handle order entry and logistics coordination, and provide day-to-day support to the sales team
- Consistently follow up on quotes, orders and customer opportunities
- Become highly proficient in PowerWool’s CRM, quoting and order-entry processes
- Help grow profitable revenue through excellent customer service and sales support
- Become a trusted resource for customers and an important part of the PowerWool sales team
Benefits
- Medical, dental and vision insurance
- 401(k) with company match
- Paid vacation and holidays
- Cell phone reimbursement
- Laptop and technology package
- Sales training program
- Career advancement opportunities
Why join PowerWool?
- Rapid career growth
- Industry-leading products
- Strong technical support
- Entrepreneurial culture
- Independence to manage your day in a remote role
- The opportunity to make a real impact on a fast-growing company
$60,000
Questions first? Call 1-877-337-2802 or email salesusa@powerwoolinsulation.com.
